Perth City Centre, Scotland, by drone Featuring the River Tay, Horsecross and the North Inch - SHIFT, Perth & Kinross Climate Change Commission

Accessibility Statement

Hosted by Perth & Kinross Council the Perth & Kinross Climate Change Commission is committed to making its websites and applications accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This accessibility statement applies to https://www.shift.scot

This website is run by Perth & Kinross Climate Change Commission, assisted by Perth & Kinross Council. We want as many people as possible to be able to use this application. For example, that means you should be able to:

  • using browser settings, change colours, contrast levels and fonts;
  • zoom in up to 300% without the text spilling off the screen;
  • use the website without encountering any time limits;
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software

We’ve also made the website text as simple as possible to understand. However, some of our content is technical, and we use technical terms where there is no easier wording we could use without changing what the text means.

Customising the website

AbilityNet has advice on making your device easier to use if you have a disability. This is an external site with suggestions to make your computer more accessible: AbilityNet – My Computer My Way With a few simple steps you can customise the appearance of our website using your browser settings to make it easier to read and navigate.

How accessible this website is

We know some parts of this website are not fully accessible.  For example:

  • Many documents are in PDF format and may not be accessible
  • Some tables do not have row headings
  • Embedded videos may not have captions
  • Content and functionality provided by third party suppliers may not be fully accessible
  • Our embedded maps do not have alternative accessible versions

We will update the statement when issues are fixed or when we expect them to be fixed.

Reporting accessibility problems with this website

We are always looking to improve the accessibility of this website. If you find any problems that are not listed on this page or think we’re not meeting accessibility requirements, email commissioners@shift.scot

It would be helpful if your email contained the following:

  • The URL(s)(web address) of the page(s) that you are having difficulties with
  • How you are accessing the site, for example on your phone, on a laptop, on a tablet
  • If on a laptop or tablet, which browser you are using, for example Edge, Internet Explorer, Chrome or Safari
  • A description of the problem

We’ll consider your request and get back to you in 10 days.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint please contact the Equality Advisory and Support Service (EASS) directly:

Contact details for the Equality Advisory and Support Service (EASS)

The government has produced information on how to report accessibility issues: Reporting an accessibility problem on a public sector website

Contacting us by phone using British Sign Language

British Sign Language service Contact Scotland BSL runs a service for British Sign Language users and all of Scotland’s public bodies using video relay. This enables sign language users to contact public bodies and vice versa. The service operates from 8.00am to 12.00am, 7 days a week.

contactSCOTLAND-BSL service details

Technical information about this website’s accessibility

Perth & Kinross Council is committed to making its websites and applications accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance Status

This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) 2.1 AA standard, due to the non-compliances listed below. The full guidelines are available at: Web Content Accessibility Guidelines (WCAG) 2.1 AA standard

Non accessible content

The content listed below is non-accessible for the following reasons.

Noncompliance with the accessibility regulations

PDFs and other documents

Our work to ensure that all essential downloadable files meet accessibility regulations is continuing and we will complete the review as soon as possible.

Third party applications

We cannot guarantee accessibility standards with third party applications.

Third party applications where contracts are due to expire are under review.  Accessibility regulations will form part of future procurement requirements.

Content that is not within the scope of the accessibility regulations

PDFs and other documents

Many of our older PDFs and Word documents do not meet accessibility standards – for example, they might be missing text alternatives and missing document structure.

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. We are working to fix these or replace them with accessible HTML pages.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they are not essential to providing our services.

We are working to ensure that all future PDF documents are compliant.

Disproportionate burden

We are not currently claiming that any accessibility problems would be a disproportionate burden to fix.

Content that’s not within the scope of the accessibility regulation

At this time we believe all content is within the scope of the regulations.

What we’re doing to improve accessibility

We will continue to address the accessibility issues highlighted, alongside working to deliver a solution or suitable workaround. We are working towards solving these problems that are within our control, and expect several improvements by August 2024. While we are in the process of resolving these accessibility issues, or where we are unable, we will ensure reasonable adjustments are in place to make sure no user is disadvantaged. As changes are made, we will continue to review accessibility and retest the accessibility of this website.

Preparation of this accessibility statement This statement was prepared on 17th December 2024.

This website was last tested in December 2024 using both automated and manual methods. The site was tested on a PC, primarily using Google Chrome, Microsoft Edge and Mozilla Firefox (91.9.1esr). Recent world-wide usage levels survey for different screen readers and browsers shows that Chrome, Mozilla Firefox and Microsoft Edge are increasing in popularity and Google Chrome is now the favoured browser for screen readers: WebAIM: Screen Reader User Survey The aforementioned three browsers have been used in certain questions for reasons of breadth and variety. We ran automated testing using WAVE WebAIM and then manual testing that included:

  • Spell check functionality;
  • Scaling using different resolutions and reflow;
  • Options to customise the interface (magnification, font, background colour, etc);
  • Keyboard navigation and keyboard traps;
  • Data validation;
  • Warning of links opening in new tab or window;
  • Information conveyed in the colour or sound only;
  • Flashing, moving or scrolling text;
  • Operability if JavaScript is disabled;
  • Use with screen reading software (for example JAWS);
  • Assistive software (TextHelp Read and Write, Windows Magnifier, ZoomText, Dragon Naturally Speaking, TalkBack and VoiceOver);
  • Tooltips and text alternatives for any non-text content;
  • Time limits;
  • Compatibility with mobile accessibility functionality (Android and iOS).

Change Log This website was launched on 1st January 2025. There are no change logs to report at this time.